The reference librarian should be at the very center of community life.
It all begins with a directory of locally available services and activities offered by nonprofit organizations.
The directory is really about relationships.
The goal is to open up channels of communication between locally available services and activities (the nonprofits), and the local library and citizens (community).
The reference librarian now has a new purpose in life: to make locally available resources more visible, and to develop relationships between the nonprofit organizations, the library, and the community.
The local public library should offer a reference service that connects all available resources to the community – not just the brochures, computers, multi-media, and our old friends the books.
Not just for librarians: for all community development folks.